Virtual Wrench™ - How it works

mojoRTK has a built-in NextG™ data modem that enables you to request technical support simply by pressing the 3 button on your mojoRTK console twice. The user will then be prompted to confirm a contact phone number which the service technician can use to call them on.

The service request sends an email and SMS message to the service technician, who can then ‘take over’ your system via the internet. The technician receives an error log from the mojoRTK and has full, real-time access to the console as though they were in the paddock themselves; they can view screens, change settings, upload software and even ‘push’ buttons on the customer’s behalf.

Anything that can be done on the console in the cab can be done remotely by a service technician on Virtual Wrench™. Less downtime. Guaranteed. 

Click here to view a screenshot of  Virtual Wrench.